Summary of Qualifications and Experience Master's in Health Policy and Administration, 10+ years in leading projects, facilitating cross-functional teams, relationship building, and change management. Lean Six Sigma Black Belt. Develop and maintain metrics for performance improvement, coach staff at all levels in performance improvement, to include sustaining activities. Management of ISO 9001 in a large organization in three locations. Influenced, initiated, and delivered ISO 9001 certification to one location. Intermediate to expert proficiency in Excel, PowerPoint, Word, Outlook. Proficient in Access and Project. Create content and deliver Lean Training. Supplier Management. TALBOT KORVOLA & WARWICK LLP 01/2016 - 05/2016