Business professional with masters level education and five plus years experience in business operations, people management, and customer service; significantly contributed and led cost-reduction initiatives; developed, implemented and managed innovations resulting in risk reduction, cost-savings and increases in quality services; led complex projects with cross-functional departments; drove results for meeting business objectives quality, production and customer expectations.

Highlights:

• Customer Service
• Problem Solving
• People Development
• Communication
• Administation/Operations
• People Leadership and Management
• Project Management
• Continous Improvement