CAREER HIGHLIGHTS Human Resources Manager Jan 1 to Mar 8 2016 KIBO SOFTWARE MarketLive was purchased in December 2015 and merged to become Kibo Software, an OmniChannel e-Commerce solution. * Created the initial Org Charts of all 265 employees by business group for the Executive Team. * Merged MarketLive and Shopatron Employee Handbooks, organized and edited content for accuracy, ensuring that all policies reflected current law. Human Resources Manager 2005 to 2016 MARKETLIVE, INC. Hired by this Petaluma-based website design company to develop and manage employee support and training programs including pre-hire, orientation, health and safety, workers' compensation, benefits and performance for up to 182 employees. * Promoted positive employee relations through design, communication, and interpretation of human resources policies and programs. * Created social activities that resulted in stronger and more innovative working teams across all departments. * Coordinated training programs, performance appraisal processes and benefit programs. * Resolved problems regarding payment of benefits, filing medical claims, processing enrollment forms and change requests, worked with off-site insurance administrators during open enrollment on issue resolution and ongoing insurance changes and updates. * Coordinated employee-relation activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, and employee recognition programs. Managed all Visa and Green Card/PERM processing for employees as liaison for off-site immigration attorney. Prepared headcount census reports and other data as needed by management including organizational charts. * Worked with security team to ensure that HR processes were compliant with PCI standards resulting in passing results every year. * Supported and monitored company's Performance Review and Performance Management processes. * Conducted ongoing reviews of HR organizational design and propose changes to enhance operations. * Defined and implemented recruitment process developed a candidate pipeline including scheduling evaluation of candidates offer negotiations and new hires. * Project managed on-site employee moves during 5 phases of construction projects.

Highlights:

• Human Resources
• Management
• Payroll
• Accounting
• Accounts Payable
• Benefits
• Cobra
• Compensation
• ISO
• ISO 9001