Description
PROFESSIONAL SUMMARY Accomplished and success driven Technical Support Specialist with 15+ experience in technical support roles ranging from desktop support, to server and network, field engineering and most recently, medical simulation lab systems support. Proficient utilization of technical knowledge in providing exceptional service to clients, building customer relationships, identifying needs, solutions and problem resolution. Experience in supporting 25-user to 1000-user based organizations and adaptable in fast paced environments. A self-motivator, who takes initiatives, displays leadership and provides effective contribution to clients and team members.
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