Summary: * Citrix Certified IT Professional with extensive experience focused on various Citrix XenApp, XenDesktop and XenServer upgrades and migration projects * Managed or assisted all phases of project - scope, design, development, testing, roll-out, user support, and documentation * Performed the design and deployment of Citrix production environments in various large corporate settings * Advised clients on the scope of current and future Citrix environment and gave recommendations based on potential benefit to the customer * Analyzed software application's irregularities to resolve application glitches. This involved re-creating and troubleshooting application errors and investigation potential workarounds * Attended 4 iForum events as well as numerous Citrix Certified training classes. Attended numerous VMware training classes for ESX, NSX, VRealize Operations, AppVolumes and other VMWare related products. * Designed and supported VDI solution for over 5000+ Virtual Desktops using VMWare hypervisor. * Authored validation documentation such as SOP, Work Instructions, IQ, OQ, and PQ. * Developed and implemented load testing environment to determine the use of a hypervisor based solution within production systems. * Worked with cutting edge technology teams to design and deliver remote technology solutions to clients around the world.
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