Description
Working in Automotive Industry since 1996, with more than 20 years experience in Customer Facing, implementing ambitious Six Sigma projects (measuring quality process), increasing Customer Satisfaction, Business Profitability and continuum development of practical skills applied to business objectives and KPI's, always focus in customer care and retention.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Aftersales Regional Manager | 10/2014 - Present |
| General Motors Mexico | Service Development Manager Aftersales District Manager | 10/2013 - 10/2014 |
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