Occupation:Customer Service Manager |
Location:Temple Hills, MD |
Education Level:Bachelor |
Will Relocate:No |
Description
Innovative leader in providing service to internal and/or external customers. Experienced, reliable, proven
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Church of the Harvest | (Confidential) | 11/2002 - 2/2005 |
| (Confidential) | (Confidential) | 11/1999 - Present |
| Olathe District Schools | (Confidential) | 5/1998 - 11/1999 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Control Data Institute | Computer Programming | 1983 | Trade School Degree |
| St. Louis University | Communication Disorders | 1981 | Bachelor Degree |
| Rosati-Kain High School | High School Diploma | 1976 | High School/GED Degree |
Accomplishments
Highlights:
Reconstruction of Claims Department and procedures enabling compliance, superior customer service and improving quality control, resulting in economic savings.Companies I like:
Garmin, Sprint, Embarq, Black & Veatch, FreightQuote.com, Lab One, Sysco, Pepsi, Bayer, United HealthCare, government agencies. Open.
Keywords
Responsibilities
Presently responsible for all aspects of Claims settlement, quality control, and customer service. Involved in bringing all departments into corporation and government compliance as well as integrating customer care into the compliance process.
