Professional Summary Energetic, results-driven customer service professional with more than 4 years of experience and a track record of working well without supervision. Exemplary in conferring with customers/patients by telephone or in person to provide information about products or services. Expert in taking and entering orders, canceling orders and obtaining details of complaints. In-depth knowledge of principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Highlights:

• Pricing
• Benefits
• Complaints
• Evaluate
• Filing
• Health Insurance Portability And Accountability Act
• Insurance
• Policies and Procedures
• POS
• Customer Service
• Microsoft Office
• EMR
• schedule coordinating
• Sales
• Aurora
• 80011
• DTC
• phone etiquette
• smile over the phone
• Administrative Assistant
• Legal Assistant
• Receptionist
• best