SUMMARY Extensive experience in Program/Project Management, Business Planning and Consulting at a global level. Proven results in designing, implementing and optimizing initiatives that align with organizational goals resulting in profitable growth. Recognized focal point in collaborating with multiple organizational levels to understand needs and opportunities for long and short-term strategic activities. Additional competencies include: * Business Plan Development * Process/Quality improvement * Program/Project Team Leadership * Executive level support * Organizational efficiency/Change Mgt * Training development and delivery * Mentoring and Coaching * Portfolio development

Highlights:

• Business Acumen
• Project Management
• Program Management
• Consulting
• Strategic Business Planning
• Chief of Staff
• Operational Excellence
• Change Management
• Strategic Initiatives
• Call Center
• Process Improvement
• Operations