Description
Areas of Expertise * Outstanding communication and technical capabilities that consistently ensure customer satisfaction and positively impact company bottom-line. * Expertise in identifying and addressing customer concerns and questions efficiently troubleshoot technical issues, isolate root causes, and implement effective solutions. * Far-reaching technical knowledge, coupled with MBA status, used to leverage existing IT assets, reduce costs, and enhance value of company services. * Well-versed in human resources, determining ideal hires, and training new team members. Technical Proficiencies Servers: Solaris/AIX, Unix, Apache Tomcat, Jboss, WebSphere 6 and 7.x
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