Summary Energetic driven professional with more than a decade of experience in customer service and management field. Track record of conferring with customers by telephone or in person to provide them with information regrading products, events and services. Expert in taking or entering orders, creating/canceling accounts and obtaining details of complaints. Familiar with principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Highlights:

• Evaluate
• Billing
• Filing
• Management
• Microsoft Word
• Word Processing
• Customer Service
• Payroll
• Complaints
• Housekeeping