SUMMARY OF QUALIFICATIONS * Over fifteen years experience working with diverse customers * Operates office machine, i.e. copier, fax, computer, etc. * Providing excellent customer service to individuals as well to groups * Managing accurate file system * Supervise direct services i.e. supplies, mail, files, maintenance, repairs, etc. * Experience in reviewing & answering correspondence * Coordinating office services * Transcribe diction * Prepare daily records of sign in/out and data for reports * Answer and resolve client''s complaints or inquiries * Lock and secure store * Acknowledge and resolve crisis situations * Evaluate services for effectiveness * Compiles records and prepares reports * Organize, and leads activities planned to enhance customer relations effectiveness * Secure supplementary information in reports and files REVELENT EXPERIENCE Office Services Clerk: * Coordination of services * Prepared daily records of office visitors, phone calls, etc. * Develop forms to track data for weekly, monthly and quarterly reports * Assisted clients with complaints, questions, and concerns * Compile, copy, sort and proofread correspondence * Supervise mail distribution * Order materials, supplies and services * Communicate with staff, other businesses and customers * Assist with scheduling appointments * Clean and organize the front desk area daily

Highlights:

• Complaints
• Customer Service
• Distribution
• Evaluate
• Firepond Answer
• Scheduling
• Services