I am an empathetic professional with excellent customer service skills. I am a very quick learner, a creative thinker and I always find a way to get the job done right.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	2/2007 - Present
Countrywide Full Spectrum Lending	(Confidential)	5/2003 - 2/2007
Wells Fargo Financial Acceptance	(Confidential)	11/2002 - 5/2003
Edward Jones Investments	(Confidential)	6/2001 - 10/2002

SCHOOL	MAJOR	YEAR	DEGREE
Wilmington College	Business Administration (concentration in Marketing) & minor in Economics	2001	Bachelor Degree
Fenwick High School	General	1997	High School/GED Degree

Highlights:

Was sales summit winner for Countrywide in 2005. I had to be in the top 60 people in the nation to win (out of approx 500 people). In 2006, I was selected to travel to Chicago to learn system updates and then relay in back to the branch upon my return. For these reasons and more, my branch manager selected me to come work for him at Chase.

Companies I like:

P&G, Progressive, Third Federal, Cincinnati Financial, MetLife

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• marketing
• claims adjuster
• underwriter
• management
• trainer

One of my responsiblities was to generate business by means of solicting local bank branches and generating sales calls. Another major responsibility was to learn all the guidelines inside and out and help train other employees on the guidelines and help them structure loans.