Occupation:Customer Service Manager |
Location:Saint Robert, MO |
Education Level:Bachelor |
Will Relocate:No |
Description
I want to be able to apply the knowledge I have and still expand my knowledge and skills
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | (Confidential) | 2/2006 - Present |
Universe Technologies | (Confidential) | 1/2005 - 10/2005 |
Exploration Resources | (Confidential) | 5/2001 - 1/2005 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Stephen F Austin State University | Biology | 2001 | Bachelor Degree |
Accomplishments
Highlights:
• Perform project management tasks associated with implementation of the Environmental Management Systems (EMS) consistent with ISO 14001 Standards and Department of Army metrics • Prepare and conduct meetings for EMS implementation and briefing for the Directorate of Public Works and Garrison Commander • Develop action plans to assist in compliance and sustainability for the significant aspects and impacts related to Fort Gordon to assist in reduction in solid and hazardous waste, reduction in findings for non-compliance, and reduction in air emissions • Develop and maintain all records associated with EMS implementation such as EMS procedures, Standard Operating Procedures, EMS Manual, legal requirements, and baseline data. • Developed and maintained Access databases to track EMS General Awareness Training participation • Analyze work orders for activities associated with Fort Gordon by preparing appropriate NEPA documentation • Maintained, updated, and delivered hand receipts for all supply for the Chief of Environmental • Developed and maintained tracking system for all computers for the Environmental Branch in order to track usage and propertyCompanies I like:
Public Works for military installations as a GS employee or an environmental contractor
Job Skills
Keywords
Responsibilities
• Oversee all personnel, administrative, and purchasing operations for the Saint Robert office.
• Supervise and train all new personnel on appropriate tasks and duties required of the position including taking applications, entering information into the database, and closing loans.
• Generate daily volume reports to provide upper management with the most accurate information concerning quantity of loans closed for the day
• Audit client files to ensure loan packets are accurate and complete
• Responsible for development and modifying standard operating procedures to reflect any policy changes made by the company
• Perform customer service tasks to ensure each customer receives the most accurate information and understands the loan guidelines
• Acts as liaison between customers and lending offices to ensure all information is relayed correctly and each customer receives the most effective loan for their needs