PROFESSIONAL SUMMARY Human Resource Specialist and Military Veteran offering 4 years of proven experience in the United States Army. Possess a comprehensive background in human resource management, administration and customer service. Managed coordinated and managed the daily task of 100K services members while meeting the expectations of senior leadership. Managed risk upon multiple lines overseeing the creation and organization of all financial transaction reports for all postal finances totaling over $10M+. Possess a comprehensive background in streamlining pay inquires which resulted in an 87% reduction rate in late payment transactions. Currently employed as a contractor with the National Guard Bureau as human resource support for the Human Resource Systems that National Guard individuals use and access across the United States of America and their territories. I have been able to successfully reduce the time it takes to complete help desk ticket requests by 70%, while expediting and smoothing out the ticket tracking system and reporting measures. Career supported by an Associate's Degree from Central Texas College and extensive training in human resources. * Records Management * Financial Management * 90 WPM

Highlights:

• Human Resources
• Management
• Services
• Documentation
• Electronic Mail
• Filing
• Microsoft
• Microsoft Word