HIGHLIGHTS OF QUALIFICATIONS * 10+ years accumulated in Product support * 3+ years exceptional experience in customer support and training * 6+ years accumulated expertise in Technical writing * 4+ years excelled as a commercial aircraft personal scheduler * Exceptional keyboarding/word processing skills at 45 WPM * Equal comfort working in team or independent environment with diverse staff and customer bases * Superior written and oral communication skills with proven ability to disseminate feedback clearly and diplomatically KEY KNOWLEDGE AND SKILLS * * Windows 7 * Excel * Proactive * Adaptable * MS Office 2010 * Word * Critical Thinking * Convert text into a table * Windows 10 * PowerPoint * Sound Judgment * Professional Demeanor

Highlights:

• Training
• Technical Writing
• Policies and Procedures
• Support
• Packaging
• Procurement
• Transportation
• Configure