Profile Over 16 years of experience in customer service in a variety of areas. Capable of showing friendliness and humor under stress. Accountable for cash drawer balancing and making bank deposits. Skills Summary Collections/office * Took loan applications directly from customer or by phone. * Answered phone inquiries regarding loan applications, reinstatements, deferments, and renewals. * Assisted customer financial needs through extentions, loan refinancing . * Completed daily deposit slips and dropped bank bag in night drop. * Kept detailed records of accounts, payments, and renewals. restaurant * Demonstrated hospitality to customers when serving food. * Delivered catering orders to businesses and collected payments. retail * Provided customer assistance through purchase of products. * Trained new cashiers.

Highlights:

• Hub
• Applications
• Bank Deposits
• Customer Service
• Deposits
• Financial
• Retail
• bilingual French