Description
Professional Summary Experience inbound Call Center Agent who can efficiently process a large volume of calls in a day. Adept in Computer database program offering exceptional customer service and retaining disgr- untled clients who have issues with the company's prouduct . Specializes in dealing with angry clients processing large amounts of call data and interpreting customer service data from a spread sheet. Core Qualifications * Extremely knowledgeable on computer prouductivity software * Trained on several call center phone platforms * Awarded for best customer service representative * Maintain a low call time * Regularly receives praise from clients * Proficient in identifying trends from data on a spreadsheet * Experienced trainer * Very hard worker
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