Description
Summary: * Skilled technical professional with over 9 years' experience in Technical Support. * Knowledge Routing Protocol Configurations, Switching, Standard Access-list, Extended Access-list, Vlans Configurations, RIP V1/V2, OSPF, IGRP and EIGRP, PPP, HDLC, Access, Trunk and encapsulation. Experience with UNIX based operating systems, Visual Basic, COBOL and Language C. * Proficient in Microsoft Windows (XP, 8, 10), Office, Power Point, Excel and Cisco Packet Tracer 6.2v. Able to speak, write and read English and Spanish. * Proficient in the use of Bria 4, Skype, TeamViewer, ShowMyPc and Join.me.