Description
HIGHLIGHTS OF QUALIFICATIONS: A Customer Service Professional with over ten years of experience dealing with the public, providing excellent service while ensuring customer service standard is at its peak A customer service expert: can handle customer complaints with ease, able to de-escalate situations to avoid further potential issues Extensive experience in preparation of yearly budget, customer relations, sales and marketing planning/programming in banking and cinema operations Highly skilled in handling staff including supervision and staff-related issues Computer literate: Working knowledge in Word, Excel, Email, Internet
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