Description
SUMMARY Bottom line oriented professional with demonstrated expertise in desktop support/customer service.. Recognized for creating a positive, flexible team centered workforce. Involved in building Windows images, virus/malware removal, research/troubleshooting. Strengths include excellent communication, problem solving, and adapting to change. * Windows NT/XP/7/8.1/10 * Microsoft Sysprep * Symantec Endpoint Protection * Adobe Acrobat Professional * MS Office - Word, Excel, PowerPoint, Outlook * Active Directory * Checkpoint Encryption * Systems Management Server (SMS) * Symantec Ghost * VMware (virtual machine)
Accomplishments
Highlights:
Keywords
