Description
Summary: Sales, management, consulting and analysis for systems and operations for retail, wholesale, manufacturing, sourcing, distribution, purchasing, inventory control, POS (Point of Sale), customer service, loyalty & rewards. Ecommerce integration and order processing, management and fulfillment. Business development, partnership, team building, winning, joint projects. Account mgmt., marketing, prospecting, trade shows, and software & equipment demos. Independent Retail Consultant, - May 2015 to Present * Assisted hundreds of businesses with researching and implementing new systems, replacing/updating old systems, and realigning and streamlining processes according to general business, retail and Sarbanes-Oxley (SOX) "Best Practices" combined with outside-the-box solutions * Excel at the Discovery process, consultative sales - gathering information by interacting with clients and observing their environment and processes. Able to translate this into system requirements and solutions for programming and implementation teams, and translate technical info into layman's terms for end users. * Discovering and defining requirements for internal and external systems and integrations such as: * ERP/Accounting systems such as Lawson, GP, AX, NAV, and Sage * Pharmacy Workflow Systems Integration FSA-HSA-IIAS Item DB, POS approval and tracking * ID verification and tracking for Restricted OTC drugs, Liquor, etc. * Mobile inventory and sales solutions, and Merchant Processing/EMV * ATF Electronic Bound Book - Acquisition & Disposition software and integration for Firearms sales * QSR/Extended Touchscreen interface modules for POS - screen design, Food & Beverage and menu item setup and inventory control, kitchen printers/monitors, Digital Signage Sr Retail Technology Consultant at Retail Technology Experts - October 2007 to Present Site, systems, and business roles & processes analysis and consultation, system design and configuration of software and hardware for retail systems and OTS and 3rd-party software modules and associated hardware such as Ecommerce, Accounting/ERP, Pharmacy and Merchant Processing integrations, Mobile solutions, etc. for Microsoft Dynamics Retail Management System, AX for Retail, Retail Essentials, Retail Pro, and NCR CounterPoint. * "Sales Consultant of the Year" 2011, 2013, 2014 * Won "Most Innovation in Customer Wins" in 2011 at the Microsoft Worldwide Partner Conference * Brought together a team of several partners, and as the sole RTE representative won a $6MM project for the GSA (for Phase I design, programming, configuration, implementation and testing for the pilot project - to significantly more money for the rollout to remainder of locations) to provide the system for 80-100 supply stores at US Marine bases worldwide. * Developed and won multiple $100K+ projects, including IMG/Sony Open Tennis Tournament for Microsoft, Florida Marlins for NCR, Babeland for Retail Pro, etc. * Acted as main analyst for complex projects in the US and other countries including China, Italy, Jamaica, the Cayman Islands, Bahamas, Trinidad, Curacao, Aruba, Honduras, Venezuela, Mexico, and many more. Progressive advancement from sales to Assistant Mgr to Store Manager to Multi-Store Manager at Lombard's Sporting Goods Don's Discount Golf and Tennis Pro Golf of America and Golf USA. Increased sales and profits tremendously at all System Admin at all.
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