CAREER SUMMARY U.S. Air Force veteran with more than five years management experience and award-winning graphic design skills. A proven track record of identifying potential problems within the area of operations and finding effective ways to correct them while managing the project from start to finish. Knowledgeable to proficient in PC/Mac hardware and software installation and maintenance including Microsoft Office, Windows XP, Windows 7, Adobe CS3 and CS5, OS X, Casper Suite, Meraki, Symantec, Kaspersky, MaaS360, HPDM, Spiceworks and various other applications in an Active Directory environment. Limited Experience with Windows 2003 and Windows 2008r2 servers. Consistently called on as a peer-to-peer trainer, and as a first responder for emergency situations.

Highlights:

• Microsoft Windows 7
• Windows 7
• MS Office
• Adobe Creative Suite
• Hardware
• Software Installation
• Symantec
• Mobile Devices