QUALIFICATIONS: Over 20 years of productive management experience including customer service, operations, administration, human relations, inventory control, purchasing, quality control, analyzing, contract negotiations, sales, computer knowledge, and problem solving. Managed Set up and maintain files for monitored accounts, data entry, billing, problem solving and customer service, take on special projects, write reports in excel, administer the cell phone program, scheduling and key account contact. 20 contractors' routes with 1,000+ customers ensured proper distribution recovery billing and collections. Also interviewed trained and equipped new contractors. Performed other daily and weekly duties such as developing new routes sales and customer service auditing contractors producing new methods to improve product circulation customer service and cost