Summary of Qualifications ~ * Ten years of experience coordinating, planning, and supporting daily operational and administrative functions including scheduling, reporting, and invoicing as well as preparing presentations, planning travel, and communicating effectively with executive leadership. * Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives as well as aligning service levels to meet core standards established in standard operating procedures. * Highly focused and results oriented in supporting complex, deadline-driven operations and collaborating with cross-functional teams able to identify goals and priorities and resolve issues.

Highlights:

• Complaints
• Firepond Concierge
• Human Resources
• Management
• Outsourcing
• Security
• Spreadsheet
• Administrative Assistant