Accomplishments * Aided in the opening of the Los Cabos and led it to achieve profit in its first three months, a company high average * Mentored and guided servers that later accepted managerial job offers within the company, including one high-achiever that went on to become a Corporate Trainer (Los Cabos) * Spearheaded the successful introduction of various innovative new company incentives (Chili's) * Attained the highest Total Quality (TQ) scores in Chili's' Oklahoma territory for 2011 * Acknowledged for having the best Actual vs. Theoretical-low (A vs. T) rating in the region from 2010 to 2011 also achieved the lowest turnover in region during that same time frame (Olive Garden) * Honored as the General Manager of the Year in 2010 for the Oklahoma region, with highest guest satisfaction scores in the region (Olive Garden) * Named as a member of the Diamond Club for being within the top 5% out of all restaurants (Olive Garden) * Earned the Pace Setter Award for achieving company goals in three guest satisfaction categories (Olive Garden) * Bolstered revenue growth in the food and beverage department, a previously underperforming area (La Paloma) * Opened up new territory over the course of two years and achieved $1.5M in sales (Sysco)

Highlights:

• P&L
• Inventory
• Process Improvement
• BAR
• Employee Relations
• Information Technology
• Its
• Light Emitting Diode