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Kevin M

Customer Service Manager - 7 Years of Experience - Near 01432

Occupation:

Customer Service Manager

Location:

Ayer, MA

Education Level:

Bachelor

Will Relocate:

YES

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Summary of Qualifications * Six Sigma Green Belt certified with 10+ years experience in leadership, management, and customer service. * Solid track record of managing customer satisfaction and achieving business goals on assigned accounts. * Effective in managing key account relationships with a focus on issue prioritization to ensure satisfaction. * Solve problems by considering courses of action within the framework of management goals and standards. * Leverage leadership and communication skills to understand account issues via effective problem solving. * Well-organized and personable leader with problem-solving skills and broad cross-functional experience.

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