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Shohd Z

Customer Service Manager - 20 Years of Experience - Near 02298

Occupation:

Customer Service Manager

Location:

Boston, MA

Education Level:

Master

Will Relocate:

YES

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Summary Accomplished management professional specializing in creating, launching and operating retail locations. A manager driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Accomplishments Performed competitive analysis to make recommendations for future company growth. Creative Problem Solving. Resolved product issue through consumer testing. Increased revenue by 15% per year. Cut operating expenses by 10% year over year. Implemented marketing strategies which resulted in 7% growth of customer base. Maintained over 85% customer retention during the last 10 years.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Owner/Manager / - Present
(Confidential) Fund Accountant / - Present
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