SUMMARY OF QUALIFICATIONS Dedicated and diligent professional with a strong background for Leadership and Business Analyst skills. Excellent business management skills in fast paced operational environment. Effective in assessing and resolving operational problems to increase productivity and customer satisfaction. Offering communication, multitasking, training, mentoring, problem solving and decision making skills. Decisive, energetic, people oriented communicator able to coordinate and lead personnel, contributing to major projects and ensure attainment of goals. Highly ambitious, goal directed and quality conscious. SECURTIY CLEARANCE Trust

Highlights:

• Call Center
• Services
• Email
• Complaints
• e-Commerce
• Leadership
• Pal
• Policies and Procedures