QUALIFICATIONS SUMMARY Highly motivated, personable Staff Specialist with 12 years of Federal experience providing administrative and program support to senior- level managers. Recognized for enhancing productivity through exemplary operational, customer service, and project management support. Detail oriented and efficient with very strong problem-solving with administrative and software issues, analytical, interpersonal, and communications skills. Record of accomplishment prioritizing work, managing multiple tasks and projects, and meeting time-sensitive deadlines. Presentation experience, Cross functional team leader and in-depth knowledge administrative and agency policies. Expertise managing all customer service, administrative, and office support functions, including: * Human Resources * Business Communications * Financial/Budget Administration * Research/ Briefing Materials * Correspondence Management * Domestic/ International Travel * Electronic/Paper File Management * Procurement Request * Calendar/Scheduling * Customer Service/ Liaison Affairs * Computer Systems * Database Management

Highlights:

• Adobe
• Adobe Acrobat
• Communications
• Compliance
• Customer Service
• Data Warehouse
• Database
• Financial