A highly energized, dependable and problem solving professional with experience in corporate and small business environments, working with large and small groups as well as one on one handling of all forms of technical issues and working with the necessary groups to get those issues escalated and resolved. Experience in both the IT Help desk and business environments provides a unique insight into troubleshooting and problem solving both internally and externally for a company to gain the best return for all stakeholders.

Highlights:

• Leadership
• Management
• information technology
• Technical Support
• A Certified
• Active Directory
• Microsoft Office
• Customer Service