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Charles J

Accomplished Client/Customer Service and Relationship & Vendor Manager - Atlanta, GA

Occupation:

Customer Service Manager

Education Level:

Bachelor

Will Relocate:

YES

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PROGRAM MANAGER / VENDOR MANAGER / CUSTOMER SERVICE / CLIENT RELATIONSHIP Detailed and knowledgeable client, customer and relationship manager using diverse skills to obtain timely results and meet business goals all while gratifying clients, customers, suppliers, managers and team members. Accomplished, detail oriented, self-motivated, multi-tasking, precise customer service, client support, client relationship and program manager with comprehensive experience in IT governance, supply chain services, telecom, customer services, sales support, and direct sales. Strong background in managing business relationships and providing exceptional uplifting customer service and support which allows me to pursue my passion of helping others and solving customer problems. Utilize superior communication skills to negotiate contracts and collaborate on teams. Trusted and resourceful point of contact as acknowledged by peers, management, and executive leadership. Expertise includes: Program Management |Invoice Management | Space Planning & Management |Sales | VMS & MSP | Vendor & Contract Management | Process Improvement & Automation|Telecommunication Management| Client & Customer Service | Relationship Management

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