Description
Goal driven, compassionate, and accountable professional with more than 20 years of related, hands-on experience in facilitating support services and managing fast-paced office operations. Specializing in standardizing and streamlining operations, project management, work flow analysis, facilitating leadership development, improving and developing human resources efforts, and conducting program audits for compliance with regulatory agencies. A multitude of versatile skills transfer, including those acquired from the Military, into any administrative setting to create and maintain high levels of efficiency and productivity. Strong organization and communication skills with the ability to concurrently direct multiple business affairs. Advanced understanding of customer needs with diligent attention to detail resulting in superior customer service and high levels of client satisfaction. Trusted consultant, liaison and assistant. Fully bilingual (English-Spanish) both verbal and written. PC skilled (MS Office Suite, Email, Internet apps).
