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Shawntell S

Call Center Manager

Occupation:

Customer Service Manager

Location:

Champaign, IL

Education Level:

Bachelor

Will Relocate:

No

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High energy call center professional with exceptional organizational, communication and leadership skills.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 9/2006 - Present
Dell Inc (Confidential) 11/2000 - 6/2006
Aegis Communications Group, Inc (Confidential) 1/1998 - 11/2000
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SCHOOL MAJOR YEAR DEGREE

Tulane University Psychology 2005 Bachelor Degree
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Highlights:

Increased sales productivity of banking contact center by more than 200%.

Companies I like:

Apple, HP, JP Morgan Chase

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CollapseResponsibilities

Presently plan and execute regional contact center sales activities. Involved in contact center innovation during merger.
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