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Toni G

Application Support - 20 Years of Experience - Near 27604

Occupation:

Application Support

Location:

Raleigh, NC

Education Level:

Bachelor

Will Relocate:

YES

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CONSCIENTIOUS, INTUITIVE IT IMPLEMENTATION CONSULTANT Reestablish Client Relationships | Streamline Workflow Processes | Train / Coach for Success Highly motivated, enthusiastic healthcare IT professional skilled at obtaining repeat business by restoring strained client relationships and training/coaching clients to successful implementations. Strategic and thorough listener that evaluates root cause of issues to determine most appropriate and timely resolutions. Strong foundation in Clinical Research including exposure to Phases I-IV. Accountable team player that works well independently or in collaborative business environments. Adept at operating in cross functional roles simultaneously including project management and product development. Working knowledge of medical and clinical terminology. Areas of expertise include: • Testing & Configuration • Unit Forecasting • Risk Assessments • Field Onsite Training • Application Assessment • Online Remote Training • Process Gap Analysis • Labor Projections

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