Occupation:Personal Financial Advisor |
Location:Coppell, TX |
Education Level:Master |
Will Relocate:YES |
Description
Service focused banking professional with 10 years of experience in commercial and personal banking. * Customer service expert, able to manage complex and sensitive circumstances skillfully and creatively. * Developed and implemented policies, procedures and process improvement initiatives to improve retention rates of customer accounts and increase customer quality service branch scores.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
J.P. Morgan & Chase | Manager Personal Banker / Small Business Specialist / Notary Teller | 1/2012 - 1/2016 |
Victoria's Secret | Sales Associate | 1/2006 - 1/2006 |
Adp Total Source | Data Entry Clerk | 1/2006 - 1/2006 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
University of Phoenix | Marketing | 2016 | Master Degree |
Nova Southeastern University | Sales/Communication | 2014 | Master Degree |
University of Phoenix | Business Administration | 2010 | Master Degree |
City College | Business Administration | 2008 | Bachelor Degree |