IT Helpdesk Facilitator Analyst/ Technical Support Specialist Exceptional customer service support combined with knowledge of a variety of customized desktop and network solutions for large Medical Corporation. Hardware expert with extensive background in builds upgrades and troubleshooting. Highly effective Helpdesk Facilitator Analyst proven effective supporting software and network issues remotely and on- site .possess excellent communication; troubleshooting and organizational skills to lead and work in concert with technical and non- technical groups effectively

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