Accomplishments: Trained sales team in contacting clients, gaining access to decision makers, getting appointments and closing sales. * Consistently in the top one percent of a sales staff of over 250 sales executives and over 3000 employees. * Awarded for top figures in account retention. * Secured large accounts with nationally and internationally recognized clients. * Achieved and maintained an average of 80%+ closure ratio or fill rate in an industry where 30% is the standard. * Recently completed organizing with The Department of Labor a nationwide Certification and Apprenticeship program for Credit Collectors. * Excellent in person and over the phone client interface and relationship building. * Highly organized with high attention to detail. 3 Key Elements Project Assistant to the President Provided high level of administrative support, including preparing reports, memorandums, scheduling meetings, travel, flights, answering calls writing professional advertisement emails for Fortune 500 company. Also scheduled appointments, helped CEO with organization, manage CEO calendar, manage CEO emails working independently to screen calls, and emails. Exercised judgement in determining projects and establishing objectives. Created national advertising that reflected the CEO style and taste. Interacted at a high level with both internal and external contacts. AT&T Business Consumer Care Customer Service, Sales, Technical Support and Billing. Requires specialized knowledge in Storage products with the ability to troubleshoot over the phone with customers with any device or service. Selling solutions by turning customer's complaints and concerns through use of product and company knowledge into a win-win situation. Ability to read customer experience level and adjust training accordingly. Experience with internet software applications with a variety of systems whether cloud based or windows operating systems. Requires a customer focused approach whether a CEO or individual consumer. Design's by Michele Owner Events Manager, Wedding Coordinator, and Interior Designer specializing in high-end Faux Art. High sense of fashion and design. Ability to interpret client's vision and make it a reality whether event is large or small and intimate. Writing of proposals, budgets and reports. Use of internet for client research and lead production. Team player with the ability to work independently. Staff Care, Murray, UT Account Executive Team lead, working closely with Marketing and Recruitment departments and directly responsible for matching the qualifications and interests of various specialties of physicians with the clinical needs of an open position. Maintaining client relationships by working closely with CEO's, Chairman of the Board's, HR Departments and Physician's. Hired and fired physician's as necessary. Also worked with accounting departments as needed for collection purposes. In less than 6 month's with the company honored for being on the number 1 team in the country. Fresh Ideas, Draper, UT Marketing Account Executive Business to business sales and marketing. Contact prospective clients to develop accounts by creating a marketing strategy designed to attract and retain new market base in the affluent segment of the economy. Maintain the client account relationship through design and production phase of each marketing campaign. Develop, budget, and implement marketing programs. Ability to analyze the business and determine if it is a suitable client for my company's demographics. Expert at presentation of information to clients, including tactfully putting a positive light on needed changes, gaining agreement without conflict and thereby achieving trusted advisor status. Ocurrance, Draper UT 2004 - 2007 Primerica/Citigroup 2005 - 2007

Highlights:

• Billing
• Complaints
• Business Plan
• Customer Service
• Forecasting
• Internet
• Administrative Support
• Attention to Detail
• Account Management
• Accounting