Description
Dear Sir or Madam: Passionate about enabling people, organizations, and communities as a whole to reach their highest potential, I have been the driving force behind transforming stagnant and underperforming regions into top producers during times of both market prosperity and decline for small and medium sized companies, as well as global industry giants. Utilizing a customer-centric and human resources focused approach, I am an expert at identifying and leveraging strengths and opportunities for improvement, while uncovering and mitigating weaknesses and risks. Building strong relationships with people on all levels spanning from geographically dispersed employees to key clients, senior executives, and the local and nationwide public, I inspire people to reach for their very best and not only meet challenging objectives, but consistently far surpass them. Assembling and developing world class teams that produce long-term sustainable business, sales, and market share growth, I will be a valuable asset to your company. A hands-on leader, mentor, and coach, I am enthusiastic about ensuring superior customer service and operational excellence in order to create powerhouse collaborative environments working together as a global team united on common visions, best practices, and goals. Continually devising new ways to redefine the status quo, I have an outstanding track record of delivering outstanding results. Some examples of highlights throughout my career are: • Growing my SAFE Credit Union regional sales staff from 4 mortgage officers to 14 top performing officers,1 branch manager, and 1 mortgage coordinator in 12 months; personally received “Exceeds Expectations” in annual job performance reviews all 10 consecutive years of my tenure. • Outperforming my goals of growing the SAFE loan portfolio by 10% each year, despite rising interest rates in the market and a declining mortgage loan market; led my team to achieve 130% of the goal in 2012 ($290MM) and 120% of the goal ($330MM) in 2013. • Strengthening community relations and the customer base, coaching my SAFE mortgage officers to conduct influential 1st time homeowner seminars in their respective communities. • Elevating my Bank of America district from the lowest performer to #1 in the sales of all business products in 1 year, increasing business loan production by 1400% and business DDA opening from 375% over the prior year. • Turning numerous underperforming Bank of America / Security Pacific / Oregon Bank branches into top performers in the state of Oregon in minimal periods of time; tapped frequently to turnaround branches due to my ability to quickly and dramatically increase performance. Confident in my ability to enhance your organization and regions as well, I am enclosing my resume, which contains more detailed information on my professional history. Please review it, while keeping in mind that I am willing to relocate in order to best suit your needs. Thank you for your time. I look forward to your reply. Sincerely, Randy L. Manowski
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