I am conscientious in my personal and professional life. I take pride in myself and my work, and derive considerable satisfaction from doing an assignment well. I cope well with high-stress situations and can manage people and a variety of projects simultaneously.

COMPANY	POSITION HELD	DATES WORKED
Pima County Sheriff Department	(Confidential)	3/2003 - 4/2007
Zumba Computer Consulting	(Confidential)	4/1994 - 4/2005

SCHOOL	MAJOR	YEAR	DEGREE
Warren National University	MIS (in progress)	2007	Master Degree
Warren National University	MIS	2006	Bachelor Degree
Pueblo High School	General Education	1989	High School/GED Degree

Highlights:

• Configured, managed and troubleshoot in excess of 1500 Windows desktops, laptops, and thin clients.• Trained more than 10,000 students, clients and staff to use Microsoft Office applications to include Word, Excel, PowerPoint, Access, Outlook, Project and Publisher.• Configured, managed and troubleshoot over 60 Novell and Windows servers with Active Directory, DNS, DHCP, group policies, logon scripts.• Configured, managed and troubleshoot network hardware including hubs, switches, routers, CSU/DSU, Firewalls, ST fiber-optic cable, RJ-45 twisted pair cable, leased lines, TCP/IP, IPX/SPX, Proxy, Lucent Portmaster and Avaya Server.• Managed various servers running Windows, Linux and Unix servers with Exchange, Tivoli, WSUS, SMS, Anti-Virus, Blackberry Enterprise, IA Pro, Criticall, Accumax, Groupwise, SQL, Veritas, HP JetAdmin, DB2 and Apache• Created, deployed and maintained 28 operating system images for various Windows desktops, laptops, and thin clients.• Instructed local college students in Network Essentials, Operating systems, A+, Windows workstation & server, Network Protocols and Network Architecture.• Configured, managed and troubleshoot in excess of 300 HP, Kyocera, OkiData and Epson network printers, from general maintenance to complete maintenance kit replacement.• Trained various client staff on propriety software and application modules.• Deployed software updates and upgrades using MSI package builders, Remote Installers, R-server and Tivoli Endpoint manager. • Converted and redeployed several Novell servers to Windows servers.• Managed and prepared budgets, invoices, A/P and A/R using various accounting software.• Created Patient databases and reduced Medicare billing by over 30 minutes per patient.• Created Financial Forecast database and increased input productivity by 25%.

Companies I like:

IBM, Raytheon, Dell Inc., Lockheed Martin Corp., Microsoft Corp., The Walt Disney Co., Ingram Micro Inc., Anheuser-Busch Cos. Inc.,

Project/Program Management
Strategic Planning
Design Organizational Process, Design for Six Sigma (DFSS)
Performance Reporting and Analytics
Profit and Loss (P&L) Responsibility
Microsoft Office
Operational Excellence
Presentation Skills
Business Writing Skills
Business Analysis
Sales Force Automation
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• IT management
• project management
• MIS
• CIO

Manage IT and MIS departments and over see the daily operations of staff and projects.