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Yolanda R

Database Administrator Manager- 20 Years of Experience - Near 00959

Occupation:

Information Technology Manager

Education Level:

Master

Will Relocate:

YES

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Solutions-focused, team oriented IT Professional with 24 years of professional experience in which 18 years are as hands-on skill in the successful implementation, maintenance and tuning of Databases mostly on Oracle and SQL Server. Proven ability to successfully analyze an organization's critical support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving system productivity. Broad understanding of Enterprise Systems and Infrastructure Technology, including: installation, configuration, management, troubleshooting, and support. Currently holds the position of Database Administration Manager. My responsibilities includes leading the Database Administration Team for ensuring optimum system availability for database platforms providing services to both internal and external clients. Ensures DBA staff supports all operational aspects related to Databases including but not limited to: upgrades and system conversions, ensuring appropriate backup, database routines are run as per established schedules and ensuring storage/capability exists for future needs. Provides expertise to client proposals upon request. Ensures the design of logical and physical databases or reviews description of changes to database design to understand how changes affect physical database. Plan and develop policies and procedures for database systems including: testing, maintenance, and troubleshooting. Based on extensive experience, monitors service levels and attempts to avoid possible outages that may result from specific events such as peak times, system conversion or upgrades. Develops and implements service plans to ensure customer satisfaction. Monitor service problems and reports or network failures. Reacts to Severity 1 and 2 events. Supports key client relationships via site visits, timely problem resolution and supporting business proposals. Explores the possibility of increment services among existing customer base. Ensures staff/group supervised executes all key financial controls as per assigned roles within established procedures and within approved delegation of authority and authorized limits. Responds to and reviews all escalations or deviations that may be brought to my attention. Reports any exceptions to established internal controls and documents any employee violations to procedures. Looking an opportunity as Technical Lead on Database Administration, Supervisor or Management Position.

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COMPANY POSITION HELD DATES WORKED

(Confidential) It Manager 5/2014 - Present
Rcm Technologies/Tata Consultancy Services Database Support Lead 1/2009 - 5/2014
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