AREAS OF EXPERTISE * Time Management * MS Word, Excel, PowerPoint * Cultivating Relationships * Research & Reporting * MS Outlook, Publisher, Visio * Planning, Training, Collaboration * Desktop Publishing * Office Equipment Oversight * Correspondence & Records Management * Event Planning * Management & Organizational * Anticipating Executive's Needs rmarcuri1@gmail.com * Accomplished multifaceted administrative functions (maintaining senior and deputy alliance directors' calendars, managing travel [domestic and international, air, rail, and ground], and securing hotel accommodations, passports and visas, event planning, and interfacing with facility management) * Oversaw employee services program for 250+ CBRE staff members in U.S. and Canada * Resolved client complaints/concerns, answered questions, and interpreted account policies and procedures * Trained CBRE managers nationwide on Cisco onboarding process and procedures trained executive assistants, administrative team members, and account managers on processes and programs in support of executive management team, extended leadership, and client * Trained all levels of staff on the use of tools for CBRE and Cisco (expense reporting tool, iProcurement, VPN software, Cisco WebEx, Cisco TelePresence, Microsoft Office Suite) * Managed Cisco Systems onboarding program for thousands of vendor employees in U.S. and Canada R. Maria Arcuri Résumé, Page 2 136 Tumble Run 510.575.1790 * Handled set up of telephone and internet-based conferences Designed and developed presentation materials (slides placemats charts) with PowerPoint Publisher and Visio Wrote monthly employee newsletter for US/Canada India Europe and Asia Pacific from 2011-2013

Highlights:

• Microsoft Office
• International Travel
• Training
• Business services
• Results-oriented
• Confidentiality
• Management
• Microsoft
• Microsoft Office
• Policies and Procedures
• Administrative Assistant
• Management
• Microsoft Excel
• Microsoft PowerPoint
• Property Management