Highly accomplished Executive with exceptional operational management experience across broad-based industries leveraging solid contributions in Instructional Design and Program Management for Learning and Development leadership position. Expertise in cost control and reduction, revenue enhancements, employee engagement and retention, and direction of strategic initiatives. Experienced Instructor versed in all modalities with proven track record developing and leading training programs focused on organizational and performance management methods including collegiate level programs, as well as corporate training courses in Customer Service, Diversity, and Technology. Adept in needs assessments, as well as developing and evaluating comprehensive, impactful, and engaging programs achieving mastery of subject matter and strategic business objectives strengthening seamless operations. Subject Matter Expert regarding virtual and technology-based learning. Create and distribute training deliverables, demonstrate stellar relationship management skills across diverse workforce levels with specialty in Social Learning concepts.

Highlights:

• Training / Development
• Instructional / Curriculum Design
• Employee Engagemen
• Training Evaluation Model
• Learning Analytics Measurements
• Social Knowledge Network
• Analysis