Description
Are you or any of your clients seeking a seasoned Operations Management professional with expertise in all aspects of logistics? If this is the case, the attached resume will be of interest. As Manager of Intermodal Customer Operations for Hub Group, the nation’s largest logistics solutions provider, I was in charge of directing a team responsible for over 50,000 annual key customer loads. Additionally, I directed all aspects of inbound/outbound logistics operations, recruited, interviewed, hired and trained employees, led/coordinated comprehensive logistical functions and managed all customer reporting and communication. A few of my key accomplishments in this position include: • Increased response quality and reduced email response time from over 1 hour to 20 minutes (a 67% increase) by identifying inefficiencies and suggesting changes. • Received service awards from multiple customers, including Walmart and Constellation Brands. • Negotiated with suppliers and customers, resulting in improved supply chain efficiency and sustainability. I have been privileged to hold six different positions at Hub Group with increasing levels of responsibility. I started in Accounts Payable and worked my way to a management position within 1 year. During my tenure, I have broadened my logistics expertise with positions in AP, collections and drayage, intermodal and customer operations management resulting in a well-rounded background. Due to a corporate restructuring, I am seeking a new position where my skills would add value to a company’s management team. I am interested in joining an organization where my 25 years of diverse experience in logistics can be utilized. If your or your client’s organization is seeking a strong candidate with a proven track record of success, I would be pleased to provide you with greater detail on my career accomplishments and skill sets. I look forward to hearing from you. Sincerely, Eric Goldberg
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