Energetic leader with 25+ years of customer service experience leading successful teams both business to business and business to consumer in multiple areas including sales, customer service and technical support in a call center environment. Achieved by building top performing call center teams with leadership, resources and motivation to achieve exceptional goals. A strategic visionary that has a wide array of experience including launching start-up call centers, comprehensive experience in managing customer care centers that achieve stellar results and process improvement expertise that delivers award winning call center performance and customer service.

Highlights:

• Call Center
• Help Desk
• Client Relationship Management
• Atlanta
• Start Up
• Budgets