BUSINESS DEVELOPMENT MANAGER MARKETING | SALES | OPERATIONS Accomplished Business Development and Operations professional with significant achievements in sales leadership, revenue generation, marketing strategies, and business growth. Innovative marketing leader with a passion for enhancing current concepts to optimal achievements. A keen eye for talent with the ability to motivate employees to a greater sense of belonging resulting in maximum performance and reduced turnover. Strategic visionary with the ability to identify trends, see opportunities, overcome obstacles, marshal resources and build business alliances to develop and launch new products and services. Expertise in multi-cultural markets. Experienced negotiator; excellent communicator; customer service leader.

Highlights:

Key Accomplishments:  Food 101 – grew in 2013 food and beverage sales by 12% and customer base by 10 %  Cibo e Beve - grew food and beverage sales by 7% and customer base by 5%  Initially hired as Assistant General Manager promoted within six months to Director of Operations for both restaurants concepts  Key Accomplishments:  Increased loan origination volume in the Hispanic market by 50%.  Invited as an expert to participate on CNN Spanish national channel.  Implemented fraud tracking system by assisting in the auditing of loans originated by other loan officers and screening referral resources.  Initiated quarterly review meetings with underwriters and investors to improve closing procedures with the Tax ID loan program

• Atlanta
• Business Development
• Sales Training, Leadership
• Negotiations
• Client, Account Management
• Team Building, Leadership
• Consultative Selling
• Customer Service

Director of Operations 101 Concepts Restaurant Group, Atlanta, GA September. 2011 - Present Oversee all operational aspects of two restaurant concepts, Food 101 and Cibo e Beve  Supervise the management team of General Manager, Assistant General Manager, Bar Manager, Executive Chef and Sous Chef for each location  Develop and implement P&L reports, company policies and procedures, and create and manage weekly budgets  Lead front of the house and back of the house training program  Devise innovative marketing sales strategies, employees incentive program, customer retention and acquisition program.  Cultivate and manage vendors relationships  Assist with market analysis and competitive intelligence  Participation in the hiring process of all key positions Mortgage Consultant Banc Mortgage Division of National Bank of Commerce 2003 - 2005 Responsible for mortgage originations to NBC banking branches and three Hispanic branches for El Banco de Nuestra Comunidad for a Top Five regional housing lender in Georgia.  Coordinated the execution of a new niche pilot Tax ID loan program between NBC, Banc Mortgage and El Banco de Nuestra Comunidad.  Assisted with the training program for all employees; marketed program to builders and realtors, and implemented educational programs at non-profit organizations for potential home buyers.