Accomplished business executive with 25 years of progressive experience in operations management, business system/process development (lean six sigma, DMAIC, SPC), structured problem solving, quality management systems, and field service. Leader of international, performance-based teams covering capital equipment installation and maintenance, services, materials, ISO, and continuous improvement programs.

Highlights:

• Business Process Development
• ISO 9001
• Program Management
• Business Metrics
• Quality Management Systems
• Continuous Improvement
• Lean Six Sigma