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Heather B

Corporate Recruiter - 14 Years of Experience - Near 80155

Occupation:

Corporate Recruiter

Location:

Englewood, CO

Education Level:

Bachelor

Will Relocate:

YES

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SUMMARY OF QUALIFICATIONS * I am a highly motivated and goal-oriented professional who maintains a high level of organization and planning skills. In addition, and relevant recruiting HR experience is as follows: I have over 14 years of extensive experience within the healthcare industry, sales, and a proven track record for achieving and meeting sales goals, as well as building and retaining clientele. I possess excellent leadership skills, team skills, communication skills, and computer skills. I am a loyal employee who is serious about a long-term commitment and successful career. * I am currently licensed as an Esthetician in the State of Colorado and have current liability insurance. Relevant esthetics skills include the following: back and front office assisting, basic esthetics including advanced certifications (certified in the following Hydraderm Therapy facials, Microdermabrasion and Chemical Peels), training and consulting of others within the industry. I am an outgoing, reliable, and a polished professional with strong interpersonal skills and high standards of integrity and I hold myself to the highest professional and ethical standards. I am extremely passionate about the skin care industry and making others feel good about themselves. I have the ability to quickly build professional rapport while retaining exceptional client relationships. Experienced with makeup consultation and application * Have achieved and exceeded monthly retail and product sales goals and new membership goals each month * Have a proven record of membership retention * Awarded Employee of the Month for the following: * Highest retail and skin care sales * Overall Guest satisfaction * Fantastic follow through and retention * Immense Team Camaraderie with shift coverage * Brought in Record Breaking Number of Retail and Product Sales in the month of July as follows: * Number of guests seen in this month 105 * Retail Product Sales Goal for the month $1700 Actual Goal Outcome $4205.35 * Number of retail Products Sold 135 * Greet and welcome clients in tranquility room and guide them to treatment room * Responsible for communicating with clients to understand their needs and any restrictions or contraindications by reviewing their skin analysis form and conducting a through skin analysis * Provide education to the client about treatment and benefits about products being used throughout treatment * Retain clientele and Establish new clients through referrals, networking and personal contacts Experienced with scheduling software, booking appointments and rebooking clients for future services * Responsible for recommending products and up selling products to clients following treatment * Continue my education through attending Advanced courses and maintaining current and new knowledge within the skin care industry * Maintain excellent customer service skills, reliability, and time management skills * Follow Spa's policies and protocols * Maintain a friendly professional demeanor and good working relationships with others * * Pharmaca Integrative Pharmacy Greenwood Village, Colorado April 2014 - May 2014 * Licensed Esthetician * Work on the retail floor and provide superior customer service, education and consultation including make-up consultation, application and occasional event related "mini-facials" using products from Astara, Dr. Hauschka, Jane Iredale, Sanitas, Weleda, Zia, ZuZu and more. * Responsible for the opportunity to change people's lives through providing them with my knowledge of skin care and beauty. * Responsible for maintaining a passion for providing outstanding service to customers, while maintaining a flexible schedule, can-do attitude, and willingness to handle store functions. * As part of the Team responsible to stock products on shelves, cashier, maintain and keep the beauty area sparkling, assist with overall store inventory, stocking, and support as well * Must align myself with the company's values of self-accountability, teamwork, community, environmental sustainability, profitability and superior customer service. Waxing The City Lone Tree, Colorado February 2014 - April 2014 Waxing Specialist/ Licensed Esthetician * Responsible for providing full body Waxing treatment services to both woman and men clientele * Provide exceptional waxing treatments using both hard and soft wax, and the special waxes used ensure a much more comfortable waxing experience for the client * Responsible for providing enhancement treatment services, such as eye brow and lash tinting * Greet and welcome clients in waiting room and guide them to treatment room * Responsible for communicating with clients to understand their needs and any restrictions by reviewing their skin analysis form and conducting a through skin analysis * Provide education to the client about treatment and benefits about products being used throughout treatment * Retain clientele and Establish new clients through referrals, networking, personal contacts Experienced with scheduling software, booking appointment, closing completed appointments, and rebooking clients for future services * Extremely knowledgeable and have worked extensively with Sanitas Skincare and Image Skincare products * Responsible for recommending appropriate products based on services provided and up selling products to clients following treatment * Continue my education through attending trainings, Advanced courses and maintaining current and new knowledge within the skin care industry * Maintain excellent customer service skills, reliability, and time management skills * Follow all spas policies and protocols * Maintain a friendly professional demeanor and good working relationships with others Experienced with scheduling software, booking appointments and rebooking clients for future services * Extremely knowledgeable and have worked extensively with Sanitas Skincare and Image Skincare products * Responsible for recommending products and up selling products to clients following treatment * Continue my education through attending Advanced courses and maintaining current and new knowledge within the skin care industry * Maintained excellent customer service skills, reliability, and time management skills * Followed spas protocols * Maintained a friendly professional demeanor and good working relationships with others Centura Health Englewood, Colorado October 2007 - February 2012 Senior Recruiter/ HR Administrator * Responsible for the full recruiting life-cycle * Experienced working with ATS (Applicant Tracking System) * Proficient with HRIS Systems LAWSON * Established new candidates through Internet searches, cold calling, referrals, and personal contacts * Highly skilled and proficient in conducting Targeted Selected Behavioral Based Interviews * Pre-screened resumes, scheduled interviews, conducted Targeted Selection in-person behavioral based interviews * Extended offer presentation and offer letters * Communicated declined interviews and contingent offers * Responsible for the on boarding process and assisted with orientation process * Scheduled all new hires and worked closely with Occupational Health Nurse to ensure new hires successfully cleared the pre-employment process (drug test, physical, lab work etc) * Scheduled and prepared all new hires for required orientation, training, and, Meditech computer training, by assisting with training set up (hotels, car rentals, airfare), expense reports and relocation as needed * Created, maintained and ensured all new-hires HR files were accurate, complete, and compliant based on HR laws and guidelines * Conducted background checks on all new hires * Experienced and proficient with E-Verify system to ensure that all new hires adhere to regulations governing the employment process * Hired registered nurses for all unit specialties for all 15 of Centura Health acute facilities * Led job fairs, held open houses and other recruiting events * Attended recruiting meetings and DACHRA recruiting meetings * Participated in various committees to improve recruitment process as needed * Assisted and participated in skills fairs * Implemented new telephone pre-screen worksheets * Only recruiter for the Centura Health Regional Float Pool, which helped save Centura Health over 5 million dollars in the first year * One of the first few recruiters hired and I assisted in building, establishing a strong consistent pool of nurses through excellent hires within the Regional Float Pool * Developed and maintained collaborative relationships with facility line managers, CNO's, staffing offices, recruiters, and Directors within Centura Health * Consistently exceeded productivity goals HEALTHeCAREERS Network Denver, Colorado June 2006 - October 2007 Account Executive * Duties of this position included understanding and educating clients on the value and benefit of our service and our differentiating factors in the marketplace, while overcoming objections and making recommendations to the clients * Developed and established significant new business opportunities with prospects as well as existing accounts * Responsible for conducting sales calls to healthcare facilities across the country to sell company services * Ensured proper qualification of sales leads and opportunities and managed all phases of the sales cycle * Identified client and prospect recruiting goals and positioned HEALTHeCAREERS Network to meet and exceed their expectations * Provided professional and comprehensive account management to clients * Responsible for building relationships with new and existing clients * Worked with the customer service team to provide oversight and an appropriate level of intervention with service delivery to ensure complete client satisfaction * Regularly submitted accurate sales forecasts and ensured a robust pipeline was maintained * Consistently exceeded sales revenue and productivity goals Medical Express Westminster, Colorado August 2001 - April 2006 Senior Recruiter/ Trainer/ Team Lead * Duties of this position included sales and recruitment of traveling professionals to over 4000 hospitals and healthcare facilities nationwide. * Day to day cold calling of Registered Nurses, Licensed Practical Nurses, and Surgical Technologists to sell company services. * Developed relationships between traveling professionals and Clinical Coordinators, Nurse Managers, and Directors of Nursing. * Responsible for analyzing profitability and revenue of key hospital accounts to help maintain Medical Express/AMN Healthcare's market standing. * Assisted in the training and mentoring process for incoming internal employees. * Assisted Quality Management department in achieving regulatory compliance and accreditation with JCAHO. * Achieved sales that placed amongst top 10% of tenure group amongst all sister company brands. * Exceeded and consistently maintained traveler-on-assignment goals while continuing to build and develop new business * Consistently exceed sales revenue and productivity goals ADDITIONAL CONTINUING EDUCATION/ TRAININGS 2013 - Present:

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