Description
ADAPTABLE CUSTOMER SERVICE MANAGER Deliver Strong Business Performance without Compromising Service. Exceptionally skilled at engaging existing staff and consistently recruiting / training new staff to deliver results against business metrics. Excel at setting goals, writing policies / procedures, and coaching for ever-improving results in high-volume, dynamic, customer-facing areas. Able to guide staff through complex situations and effectively implement change. Diversified experience spans customer service and process improvement. Manage resources, timeframes and multiple priorities and create strategic partnerships to achieve ambitious goals. MS Office savvy. Fluent in spoken and written Arabic. Conversational in French.
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