Performance-focused business and process-reenginee

COMPANY	POSITION HELD	DATES WORKED
Bates LLC	(Confidential)	1/2004 - 3/2006

SCHOOL	MAJOR	YEAR	DEGREE
University of TN	Nuclear Engineering	1977	Master Degree
University of New Orleans	Physics	1975	Bachelor Degree

Highlights:

* 70% increase in sales & 60% increase in profit per employee by converting two radically different and competitive divisions of a company into one cohesive improvement focused group. * $500,000 in savings from improvement projects, 230% improvement in warranty, and 50% reduction in reportable injuries in first year *8 fold increase in company value in 6 years * Baldrige National Quality Award & Chrysler Supplier of the Year

Companies I like:

PlayCore Blue Cross / Blue Shield of TN Memorial Health Care

P&L responsibilities
Technology Solutions
Software Implementation
Leadership

• management
• leadership
• ISO
• performance excellence
• coaching

Develop and Lead cross-organizational teams charged with business and production process reengineering and achieving performance excellence. Spearhead improvements in organizational performance and initiate cultural shifts based on performance excellence principles. Lead strategic planning and deployment. Served as CFO, CIO, and Agent of Record with oversight of office operations and personnel. Managed information systems, financial systems, regulatory compliance, scheduling support for service providers, and human resource functions.